i.e.Consults-Training

Training

Sales & Marketing

Power Base Selling
Large Account Management Programme
Consultative Team Selling Programme
Professional Selling Skills
Sales Management Workshop
Service Excellence Workshop
Internal Customers
Winning Large Deals
Marketing & Positioning

Customer Service

Service Excellence
Understanding Service Quality
Improving Service Processes
Customer Relationship Management — A Systems Perspective
Service — The BIG Revenue Opportunity

Technology and Organization Performance

Developing IT Strategies
Building the Learning Organization
Managing Change
Creative Problem Solving
Managerial Skills Workshop
Leadership Workshops
Teams in Action
Knowledge Management
Business Process Reengineering
Retaining Valued Employees

Soft Skills

Assertiveness Skills
Effective Thinking Strategies
Negotiating Skills
Consulting Skills

Sales school & Sales management

Just as scouts in a war provide nuanced information for effective positioning in battles, the sales professionals are increasingly being asked to feed insightful market information back into the management ranks. Customer facing professionals need to rejuvenate themselves periodically in our Sales Schools. This will ensure that they to continue to have terrific dexterity to do both: talking to the customer about us and telling us all that is happening in the market.

Winning large deals

While sales transactions are aplenty, they could all come to naught if a few strategic/large deals are not clinched during every sales quarter. Winning large deals need far more thinking than doing. Strategically winning large deals will lead to long term profitable account relationships.

LEGO SERIOUS PLAY^TM

i.e.consults brings to you an exciting new offering with LEGO® SERIOUS PLAY^TM to help you fast-track to real issues and transform the decision-making process.

LEGO SERIOUS PLAY^TM is an innovative, experiential process designed to enhance innovation and business performance. Research shows that this kind of hands-on, minds-on learning produces a deeper, more meaningful understanding of the world and its possibilities, LEGO SERIOUS PLAY^TM deepens the reflection process and supports an effective dialogue — for everyone in the organization.

The Proposition

The LEGO® SERIOUS PLAY^TM methodology is a practical problem-solving process which has been used by several leading organizations to address a range of business issues that include:

Problem Solving
Team Building
Strategy Development
Change Management
Innovation and Creativity
Product/Service Development
New Market Development
Organizational Learning and Development
M&A Integration

The Methodology

Through the LEGO® SERIOUS PLAY^TM products and methodology, adults use physical tools - LEGO bricks - as conceptual tools. In connecting bricks, words and abstract concepts, adults are forging connections in their minds that help them to think and act intentionally in even the most complex and unpredictable situations.

The bricks create metaphors for real business issues and allow you to address complex issues without simplifying or losing the important details. The three-dimensional landscape that the participants build using LEGO® bricks provides valuable insight into the ways your company works and how they connect with the outside world.

The Workshop

The LEGO® SERIOUS PLAY^TM programs are being used at companies worldwide that are looking for innovative ways to increase the commitment, confidence and insight of their executives, managers and employees.

Every LEGO® SERIOUS PLAY^TM workshop will have three mandatory activities:

Build a model
Give the model a meaning through metaphors
Tell a story

While ensuring the engagement of every person in the Group/Team, the methodology has immense and infinite possibilities to explore the "What if?" As an alternative to mere discussions and brainstorming that have become staple diets of groups in corporates, the LEGO® SERIOUS PLAY^TM introduces play, and helps arrive at heedful interactions, shared identities and simple guiding principles.

Business Outcomes

A few customer-acknowledged outcomes from LEGO® SERIOUS PLAY^TM sessions include:

Accelerated innovation
Built commitment to reach shared goals
Could describe the World we saw
Discovered the answer that was always there in our system
Discussed the un-discussables
Established a shared vision
Fast-tracked to the real issues
Found hidden opportunities
Leveraged the expertise in our organization
Saw things that we had never seen before

Every project that we undertake is led by a certified facilitator and begins with an in-depth assessment of the client's goals and desired outcomes.

Click to download PDF

Testimonials

"The management team was overwhelmed by the convergence of opinions that was achieved, way beyond the typical and well-known preferences of the individuals. The models we built pushed us to think beyond risks, dependencies and constraints that are the staple of management discussions...

The positivity in the entire exercise was its greatest attraction...this made the aggregation of ideas more forward looking and energizing...

The final outcome of Simple Guiding Principles (SGPs) gave us enough scope to come up with our action plans based on very strong values and foundations...when in doubt, we could get back to the SGPs as our touchstone."

- Srishti Software, Bangalore

"Some of the senior members were particularly impressed with the insightful and subtle facilitation-triggers used by you during the process. Our counselors practicing Art Therapy have had a reconfirmation of what that they are currently deploying and have gathered lots of new ideas to improve it further."

- TTK Hospital, Chennai

Downloads

Demonstrating the Value of an Organization's Learning Culture:
The Dimensions of the Learning Organization Questionnaire by Victoria J. Marsick and Karen E. Watkins

Employee Learning and Development Orientation:
Toward an Integrative Model of Involvement in Continuous Learning by Todd J. Maurer

Journal of Leadership and Organizational Studies:
The Future of Leadership in Learning Organizations by Bernard M. Bass